Account & billing

    Credits, plans and billing

    Everything in Scalino is measured in credits: 1 lead = 1 credit. Here is how they are spent and refunded.

    4 min read

    How credits are spent

    • One-off search: 1 credit per generated lead.
    • Automation: credits for the whole plan are reserved at start and consumed daily.
    • No credits are charged for leads that could not be found.

    When credits are refunded

    • Cancelling an automation instantly refunds the credits for leads not yet generated.
    • If a day returns fewer leads than targeted, the difference is refunded.
    • If a search fails for technical reasons, no credits are charged.

    Plans

    Current credit amounts and prices are on the pricing section of the homepage. Plans can be billed monthly or yearly, with two months saved on annual billing.

    • Free: starter credits to try the product. No credit card needed.
    • PRO: a monthly credit package with automation and integrations, for growing teams.
    • BIZ: high-volume credits, priority support and enterprise needs.

    Tracking your balance

    Your balance is always visible in the dashboard header and in the lead form. When it hits zero, generation buttons are disabled and an upgrade link appears.

    Frequently asked questions

    Do unused credits roll over?

    Subscription credits renew per period. Contact support for rollover conditions on your plan.

    My balance looks wrong.

    Refresh the page — automation refunds can take a few seconds. If it persists, email support from your account address.

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